Case Study

How Fay School Created Trust in Their Data with Veracross

Founded in 1866, Fay School is a K–9 day and boarding school located in Southborough, Massachusetts, about 25 miles west of Boston. For years, Fay School relied on the fragmented systems of their previous SIS to support its academics and advancement departments. Like many schools, they made it work — until the hidden costs of disconnected data began to show up everywhere. That’s when they turned to Veracross.

This cross-departmental case study explores how Fay School gained a complete, connected view of its community and data — unlocking new efficiencies and insights across campus. Leaders across their development, communications, academics, and IT departments share their experiences moving from their previous solution to Veracross’s unified platform. Discover how Veracross helped Fay School improve school operations and build a truly connected community.

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How Veracross 360 Solves Data Chaos 

Schools are complex ecosystems — yet too often, the systems that support them are fragmented and disconnected. The result? Data chaos: duplicate records, inconsistent information, manual handoffs between departments, and staff spending valuable time reconciling spreadsheets instead of supporting students and families. 

As an SIS built exclusively for K–12 private and independent schools, Veracross 360 is designed to eliminate data chaos by unifying your entire school with robust solutions for every department. 

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Debunking the One-Record Myth 

In today’s SIS landscape, schools typically encounter two models: one built on a single-record system and another that relies on a patchwork of connected systems. A true one-record SIS was once considered “impossible,” but Veracross has been proving otherwise for more than 20 years. Keep reading to see how our single-record software has helped hundreds of schools move from data chaos with their current SIS to data certainty with Veracross.

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6 Tips to Reshape Your Thinking on SIS Implementation  

Implementing a new SIS is one of the most significant technology decisions a school can make. Done well, it can transform how your community operates; streamlining workflows, empowering teachers, and connecting families more effectively. Done without careful thought, it risks becoming another complex tool that staff use reluctantly or find ways to work around. Here are a few tips to help your school rethink its approach to SIS implementation and set the stage for lasting success.