Veracross Logo

Development Product Area Consultant


COMPANY OVERVIEW:

Veracross is a PE-backed leading provider of a SaaS-based school information system (SIS) platform for independent schools. Designed specifically to meet the unique needs of independent schools, Veracross combines the power of a truly integrated database with personalized, data-driven communication tools.  To date, we have configured and deployed our system at over 250 leading private K-12 schools in over 20 countries through a powerful, leveraged, and elegant architecture unique in our industry. 

ROLE SUMMARY:

A Development Product Area Consultant has a dual focus, the primary tasking is leading successful implementation projects within the Development modules product area with a focus on more complex and demanding projects. These projects are executed on time and on budget, while fostering trusting relationships with client development offices. Secondarily, a Development Product Area Consultant uses their expertise in the subject area to improve organization process and procedure surrounding the implementation of and support for the Veracross Development modules.

JOB RESPONSIBILITIES:

  • Deliver direct Development platform consulting and organizational change management to large, complex Advancement offices. This multi-month implementation consulting consists of:
    • Platform transition options consulting: Discovery-infused platform setup options presented, demoed, revised, and finally agreed upon.
    • Alongside the Lead Implementation Project Manager, develop Advancement Office implementation project plans based off the Development module configuration and use stories.
    • Orchestrate successful Advancement Office change management, where tailored configurations are office-tested, revised, approved, and deployed.
    • Advancement Office workflow consulting: Model and document the ways the school's Advancement Office will actually use the Veracross Development module across their first operational year.
    • Develop and orchestrate tailored Development support handoffs
  • Assist in coaching Implementation Managers from moderate Development consulting proficiency to advanced Development consulting proficiency
  • Contribute toward internal documentation and process standard production, guiding best-practice Development module installation and training
  • Lead direct training engagements for strategic and/or high-complexity Advancement offices
  • Develops and maintains Development module product feedback that emerges from direct consultations and then provides the Product Management team with this collated and prioritized product feedback.
  • Achieve consultation success within a planned hours budget
  • Participate with Marketing and Sales in 2-3 Advancement conferences a year

REQUIREMENTS:

  • 4-year college degree or equivalent experience
  • Experience in an independent school – or relevant non-profit - Development office preferred but not required
  • 1+ year of experience in leading Veracross Development Implementations, or similar SAAS Development implementation experience
  • Excellent written and oral communication skills to include comfort with public speaking, presentation delivery, etc. 
  • Experience in Project Management, ideally in implementing software solutions. 
  • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement 
  • Ability to learn complex, enterprise level software systems at a level that supports teaching others 
  • Ability to multi-task in a fast-paced environment 
  • Problem-solving skills with ability to perform root cause analysis 
  • Ability to travel up to 15% of the time 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Image001

401 Edgewater Place

Suite 360

Wakefield, MA 01880

866.492.3463

Image001

401 Edgewater Place

Suite 360

Wakefield, MA 01880

866.492.3463